How to book/Contact us

Contacting us


	Cancelation policy A CANCELLATION FEE DEPENDS ON THE DATE OF YOUR CHANGE/CANCELLATION NOTICE. IF THE DATE OF YOUR CHANGE/CANCELLATION NOTICE FALLS WITHIN THE CANCELLATION PERIOD, YOU WILL BE CHARGED THE CANCELLATION FEES. 60 DAYS PRIOR TO CHECK-IN DATE:100% OF TOTAL AMOUNT CANCELED PLUS TAX WILL BE CHARGED. THE CANCELLATION FEE WILL BE RECKONED FROM MIDNIGHT LOCAL TIME.

	By phone from inside Japan	0136-23-4322 Please notice: Our staff members are NOT native English speakers, so coud you please email or fax us to book or send masseges before calling because of we listen hardly to what you say on phone. Plain English will be appreciated. Thank you.
	Fax	0136-23-4323
	Email	pensionisland@optusnet.com.au
	KAKO's mobile phone Number	090-7511-5572 KAKO is not a native English speaker. Would you please speak slowly.
	Address of ISLAND	Pension ISLAND Niseko kogen Hirafu 163-27 Kutchan-cho Abutagun Hokkaido, Japan Post code 044-0081
	Call from outside Japan	+81 136 23 4322 Please notice: Our staff members are NOT native English speakers, so coud you please email or fax us to book or send masseges before calling because of we listen hardly to what you say on phone. Plain English will be appreciated. Thank you.
	Fax from outside Japan	+81 136 23 4323